Terms and Conditions Club98 —
Complete Platform Usage Guide

1. Introduction and Acceptance of Terms

Welcome to club98, an online betting and gaming platform operating under the domain club98.vip. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and Club98 ("Platform", "We" or "Company").

By accessing, registering for, or using any part of the Club98 platform — including the website, mobile app, games, and related services — you confirm that you have read, understood, and agree to be bound by all terms contained in this document. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

2. User Eligibility

To be eligible to use the club98 platform, you must meet all of the following requirements at all times:

• Age at least 18 years of age at the date of registration and while using the platform.
• Having full legal capacity to enter into a legally binding agreement.
• Not prohibited by local laws in your jurisdiction from participating in online wagering activities.
• Not included on any self-exclusion list or prohibition list enforced by any regulatory body.
• Using the platform for personal and non-commercial purposes.

Club98 reserves the right to request proof of age verification at any time. If a user is found to be underage, all transactions will be voided and the account will be terminated immediately without compensation.

3. Account Registration and Management

Registering a club98 account is free and open to all eligible individuals. By registering, you agree to provide accurate, complete, and up-to-date information. False or misleading information may result in account closure and forfeiture of all existing balances.

Each user is only permitted to hold one active account at any one time. Multiple account registrations — whether using different phone numbers, email addresses, names, or banking details — are strictly prohibited. Violation of this rule will result in all associated accounts being suspended and balances may be forfeited subject to investigation.

• Your account password must be kept secure and must not be shared with anyone.
• You are solely responsible for all activities that occur under your account.
• If you suspect that your account has been accessed without authorisation, contact our customer support immediately via live chat.
• Club98 is not liable for any losses arising from a user's negligence in maintaining the security of their account.

Identity verification (KYC) may be required before your first withdrawal or when transaction amounts reach a certain threshold. Documents that may be requested include a copy of your ID, bank statement, and proof of address. This is an industry-standard process designed to protect the security of all members.

4. Deposits and Fund Withdrawals

Club98 accepts a variety of popular payment methods in Malaysia, including DuitNow, FPX (Internet Banking), Touch 'n Go eWallet, Boost, and GrabPay. All transactions are processed with 256-bit SSL encryption to keep your funds secure.

Deposit Policy:

• Minimum deposit is RM30 per transaction.
• Deposited funds will be credited to your account within 5 minutes of payment confirmation.
• Club98 does not charge any processing fees for deposits.
• Users are responsible for any charges imposed by their financial institution.

Withdrawal Policy:

• The minimum withdrawal amount is RM50 per request.
• Withdrawals are only processed to a bank account or digital wallet registered under the same name as the account holder.
• Approved withdrawal requests are processed within 5 to 15 minutes.
• Failed withdrawals due to incorrect account information may be subject to an administrative fee.
• Club98 reserves the right to request additional identity verification before processing large withdrawals.

5. Bonuses, Promotions and Rewards

Club98 offers a wide range of bonuses and promotions for new and existing members. All offers are subject to specific terms stated on the Promotions of ours. The following are general terms applicable to all bonus types:

• Each bonus may only be claimed once unless stated otherwise.
• Welcome bonuses are for new members making their first deposit only.
• Rollover requirements must be fulfilled before any withdrawal from the bonus balance is permitted.
• Club98 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including the use of multiple accounts, hedge betting, or other methods deemed improper — will result in bonus cancellation and possible account suspension.
• Bonuses cannot be transferred between accounts.

The club98 VIP Membership Programme (Bronze, Silver, Gold, Platinum) provides additional rewards based on your wagering activity. VIP tier upgrades and downgrades are calculated automatically based on total turnover within a specified period. Full VIP programme terms are available on the Promotions page.

6. Game Rules

The club98 platform offers a wide range of game categories including live Sports Betting, Live Casino, Slots, Fish Shooting Games, and bingo. Each category has specific rules available within the platform. General terms applicable to all games are as follows:

• All game results generated by the system are final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical error or service disruption during gameplay, club98 reserves the right to void or continue the round depending on the circumstances.
• Confirmed wagers cannot be cancelled by the user.
• Odds and game opportunities may change at any time before a match or round begins.
• Club98 reserves the right to set minimum and maximum betting limits for any game or market.

7. Prohibited User Conduct

To protect the integrity of the platform and ensure fairness for all members, the following actions are strictly prohibited and may result in immediate account closure:

• Use of automated software, bots, scripts, or any unauthorised method to access or interact with the platform.
• Collusion or cooperation between users to manipulate the wagering system.
• Use of VPNs, proxies, or other methods to conceal your true location for the purpose of accessing the platform from restricted regions.
• Attempting to exploit technical bugs or system vulnerabilities for personal gain.
• Uploading or transmitting content that contains malware, viruses, or malicious code.
• Use of stolen or unauthorised credit card or bank account information to make deposits.
• Any action that could compromise the security or integrity of the club98 platform.

Club98 uses an advanced monitoring system to detect suspicious activity. Any account suspected of involvement in fraudulent activity will be suspended pending investigation and any balance may be frozen.

8. Account Closure and Suspension

Club98 reserves the right to suspend or close any user account at any time for the following reasons:

• Violation of any term within this document.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• Failure to provide the requested identity verification documents.
• Request from law enforcement agencies.
• Account inactivity for more than 12 consecutive months.

Users may also close their own account at any time by contacting our customer support. If a balance remains in the account at the time of closure, it will be processed for withdrawal once all conditions are met and no active investigations are pending.

For self-exclusion or responsible gaming controls, please visit our Responsible Gaming for available options.

9. Liability Limits and Disclaimers

Club98 strives to keep the platform running smoothly and without interruption at all times. However, we cannot guarantee that the service will be entirely free from technical disruptions, maintenance, or circumstances beyond our control.

• Club98 is not liable for any financial losses incurred as a result of service disruptions beyond our control.
• We are not liable for betting decisions made based on incorrect or outdated information from external sources.
• Users access this platform at their own risk and are solely responsible for their betting decisions.
• Club98's maximum total liability to any user in any situation shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

10. Amendment of Terms and Conditions

Club98 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being posted on our website.

It is your responsibility to review this page periodically to stay informed of the latest version of the Terms and Conditions. The "Last Updated" date at the top of this page will be updated whenever changes are made.

Continued use of the club98 platform after any amendment is published constitutes your acceptance of the revised terms. If you do not agree with the changes, you must cease using the platform immediately and contact customer support to close your account.

For any enquiries regarding these Terms and Conditions, please contact the club98 customer support team via live chat in our app or website, available 24 hours a day, 7 days a week in Bahasa Melayu.